Service and Support


Our specialists are available to help you by phone, remote access or a local support.

Modifications and Optimization

Do you have a RAPID machine in action and want to expand or switch to other profiles? Talk to us, we will gladly prepare an individual offer.

Training & Coaching

Do you want to optimize the handling of our machine, or if you have new employees?
Through targeted training and coaching, we help you develop your employees. Gladly also at your manufacturing.


To ensure the longevity of your machine, we offer you maintenance plans customized to your requirements.

Spare parts

Warehouse containing spare and wear parts can be sent until 13:30 clock on the same day.

Service +49 (0) 74 76 / 91458 - 30 
Fax: +49 (0) 74 76 / 91458 - 50


Your contact persons

Sebastian Oswald

Leitung Service

Melanie Maier

Assistentin / Rechnungswesen

Kurt Kocher

Service und Entwicklung

Ulrich Götz

Service und Entwicklung